Further Education and Training Certificate: Information Technology: Technical Support
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
This is an NQF Level 4 qualification focused on technical support in information technology. It is intended to relate to practical support activities within the information technology and computer sciences field.
Who might consider this qualification?
People interested in building a foundation in information technology technical support, including those considering support-oriented roles in IT or technology-enabled environments. This is general guidance and does not confirm admission eligibility.
How this qualification may support career preparation
The qualification may support or relate to technical support career paths such as Health Technical Support Officer and Technical ICT Support Services Manager. It may also provide relevant preparation for progressing towards an Information Technology Manager role, although that relationship is broader and does not guarantee employment, appointment or career entry.
Skills this qualification may help develop
- Information technology technical support
- Technical problem-solving
- Supporting users with technology-related issues
Official dataset information
- Qualification title
- Further Education and Training Certificate: Information Technology: Technical Support
- SAQA ID
- 78964
- NQF sub-framework
- OQSF
- NQF level
- 4
- Minimum credits
- 163
- Field
- 10
- Subfield
- Information Technology and Computer Sciences
- Originator
- SGB IST
- Registration end in source dataset
- 2023-06-30
Before enrolling
- Verify the qualification’s current SAQA registration and enrolment status before making decisions, as the available record shows a registration end date of 30 June 2023 and requires verification.
- Confirm that the provider is authorised or accredited to offer the qualification.
- Check the provider’s admission requirements and whether your prior learning meets them.
- Ask the provider to explain the assessment arrangements and whether any practical or workplace-based requirements apply.
- Confirm that the qualification title, SAQA ID 78964, NQF level and credit value match the offering being advertised.