Doctor of Technology: Contact Centre Management
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
This is a high-level HEQSF qualification at NQF Level 10, carrying 240 credits, focused on Contact Centre Management within the Generic Management subfield. The available registration record shows an end date of 30 June 2006, so its current availability should not be assumed.
Who might consider this qualification?
People interested in advanced study related to contact centre management and generic management may consider this qualification, subject to confirming its current status and the applicable requirements with an authorised provider.
How this qualification may support career preparation
The qualification may be relevant to further development in contact centre management and related management work. However, no specific career relationships are supplied, and completing it would not guarantee employment, appointment or professional registration.
Official dataset information
- Qualification title
- Doctor of Technology: Contact Centre Management
- SAQA ID
- 16718
- NQF sub-framework
- HEQSF
- NQF level
- 10
- Minimum credits
- 240
- Field
- 3
- Subfield
- Generic Management
- Originator
- Committee of Technikon Principals
- Registration end in source dataset
- 2006-06-30
Before enrolling
- Verify the qualification's current SAQA registration and enrolment status directly with SAQA or an authorised provider.
- Confirm that the provider is authorised to offer the qualification and that the specific programme is approved for delivery.
- Check the provider's current admission requirements before applying.
- Ask the provider to explain the assessment arrangements and whether any workplace, research or other practical requirements apply.
- Confirm that the qualification remains available for new enrolment, given the recorded registration end date of 30 June 2006.