Bachelor of Technology: Contact Centre Management
Explore the SAQA dataset information, NQF level and approved career relationships for this qualification.
About this qualification
The Bachelor of Technology: Contact Centre Management is a 480-credit, NQF Level 7 higher-education qualification focused on management in the contact-centre environment. It falls within the Generic Management subfield. The available record shows a registration end date of 30 June 2006, so its current status should be verified before considering enrolment.
Who might consider this qualification?
It may interest people seeking higher-level study related to managing contact-centre operations, teams and service environments. This is general guidance rather than an admission or eligibility rule.
How this qualification may support career preparation
The qualification may support preparation for management-oriented work in contact-centre settings, but no specific related careers are mapped in the available information. It does not guarantee employment, appointment or professional registration.
Skills this qualification may help develop
- Management in a contact-centre context
Official dataset information
- Qualification title
- Bachelor of Technology: Contact Centre Management
- SAQA ID
- 16629
- NQF sub-framework
- HEQSF
- NQF level
- 7
- Minimum credits
- 480
- Field
- 3
- Subfield
- Generic Management
- Originator
- Committee of Technikon Principals
- Registration end in source dataset
- 2006-06-30
Before enrolling
- Verify the qualification’s current SAQA registration status directly with SAQA or the relevant official source.
- Confirm that the provider is authorised to offer the qualification and that the specific offering is recognised.
- Check the provider’s admission requirements before applying.
- Ask the provider about the qualification’s assessment arrangements and any workplace or practical requirements.
- Confirm whether the qualification is still open for new enrolment, given the recorded registration end date of 30 June 2006.