Web Support Assistant: Government Information Technology Services

Closing date: 11 Sep 2026
Department: Northern Cape - Northern Cape Office of the Premier

Reference number: WSA/GITS/2026

Salary: R237 453 per annum (Level 05

Centre: Kimberley

Requirements

Applicants should be in possession of a National Diploma (NQF Level 6) in Information Technology, Computer Science, Information Systems, Web
Development, Digital Technologies.
Experience in website administration, ICT support, and web content management will be an added advantage.
Competencies: The following key competencies and skills are required for the position: Client Service Orientation, Communication Skills, Planning and
Organising, Interpersonal Relations, Teamwork, Time Management, Knowledge of Website Administration Principles, Content Management
Systems (CMS), Web-based Applications and Online Services, Basic Database Management Principles, ICT Support Processes and Procedures,
Records Management Practices, Information Security and Data Protection Requirements, Information Security and Data Protection, Data capturing and
Database Administration, Computer literacy (MS Office Suite), Internet and Web Technologies, Basic troubleshooting and Problem-solving and Report
generation.

Duties

Assisting with the updating and maintenance of departmental websites, intranets, and web portals.
Providing first-line support for web-based applications and eGovernment systems.
Maintaining database records and filing systems.
Providing basic technical support relating to websites, web services, and online systems.
Assisting users with system navigation and functionality; responding to user enquiries and support requests; maintaining
records of support requests, actions taken, and resolutions.

Enquiries

Ms. T. Toloane Tel No: (053) 030 0752

Applications

Email applications to: wsagits2026@ncotp.gov.za

Z83 application form: Download the latest Z83 form
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