Client Service Officer: IES (X2 Posts)

Closing date: 17 Aug 2026
Department: Department of Employment and Labour

Reference number: HR4/4/7/3; HR4/4/7/11

Salary: R280 278 per annum

Centre: Labour Centre: Ladysmith (X1 Post) Labour Centre: Richards Bay (X1 Post)

Requirements

Grade 12.
Experience: None.
Knowledge: All relevant Labour legislations and regulations, Relevant ILO conventions, Public Service Regulations, Public Service Act, Knowledge of Departmental policies, procedures and guidelines, Batho Pele Principles.
Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving.

Duties

Render services at help desk as the first point of entry within the Registration services.
Resolve all complaints on IES labour legislations received from clients within the scope and dictates of the IES SOP.
Render general administrative duties and participate in advocacy sessions as and when required.

Enquiries

Ms L Radebe Tel No: (036) 638 1900 (Ladysmith)
Mr I Ximba Tel No: (035) 780 8708 (Richards Bay)

Applications

Deputy Director: Ladysmith Labour Centre, P/Bag X9926, Ladysmith, 3370 Or
hand deliver at 35 Keate Street, Ladysmith. For Online Applications: JobsKZN5@labour.gov.za
Deputy Director: Richards Bay Labour Centre, P/Bag X20033, Empangeni,
3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For Online
Applications: Jobs-KZN28@labour.gov.za

Z83 application form: Download the latest Z83 form
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