Administrative Officer: Support Service (Reception)

Closing date: 07 Aug 2026
Department: Western Cape - Western Cape Department of Health and Wellness

Salary: R338 106 per annum

Centre: Khayelitsha CHC, Khayelitsha/Eastern Sub-structure

Requirements

Minimum educational qualification: Senior Certificate (or equivalent).
Experience: Appropriate administrative and supervisory experience in reception.
Inherent requirements of the job: Valid (Code B/EB) driver’s license.
After-hours availability to provide administrative support for shift staff.
Competencies (knowledge/skills): Good communication skills. Strong leadership abilities to ensure correctness of work.
Advance computer literacy (MS Word, Excel, PowerPoint). PHCIS, appointment system and duplication reports.
Extensive knowledge of Clinicom/PHCIS.

Duties

Co-ordinate registry services and folder management of the facility.
Supervise, manage and develop reception administration, including welcome helpdesk Clerk with regards to recordkeeping, complaints management, switchboard
operation, folder hygiene and operating the patient registration system.
Responsible for MVA claims, J88.
Assist the Facility Manager and Line Managers with regards to the administrative management of the reception, records management, archiving and disposal and revenue generation.
Assist with infrastructure, IT equipment and assets and submit daily statistics.
Manage HR functions, SPMS, training of subordinates, leave administration, duty rosters, overtime, and assist with Labour Relations.

Enquiries

Mr D Grootboom Tel No: (021) 360-5207

Applications

Applications are submitted online via http://www.westerncape.gov.za/health-jobs
(click “online applications”)

Z83 application form: Download the latest Z83 form
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