Administrative Officer

Closing date: 31 Jul 2026
Department: Western Cape - Western Cape Department of Education

Reference number: 307

Salary: R338 106 per annum (Level 07)

Centre: Cape Town

Requirements

An appropriate degree/diploma with 3 years' relevant experience in an Assessment and Examination or Educational environment or A National Senior Certificate (or equivalent) with 6 years' relevant experience in an Assessment and Examination or Educational environment.
A valid driver’s licence (excluding code A/A1).
Knowledge: Examination and UMALUSI directives; client care; information management; relevant functions, programmes and projects of the WCED; relevant policies and acts.
Working knowledge of examination databases.
Skills: Research; Analytical; communication (verbal and non-verbal); co-ordination, conflict resolution; writing; computer literacy; numerical.

Duties

Registration of candidates: Execute the registration process of candidates.
Updating of all registrations.
Implementation of registration as per policy.
Verify the correctness of registration per district.
Implementation of the relevant policy.
Registration of examination and designated centres: Receive and collate all application forms.
Allocation of designated centres as per learner totals.
Inform Districts of registered learners per school and subject information.
Appointment of invigilators: Advice and guidance regarding the registration of invigilators, according to policy.
Verify nominations for appointment.
Process all claims.
Attend to enquiries: Execute all walk-in centre queries: receiving all applications.
Deal with complex queries.
Updating the examination information system.
Deal with examination-related queries: Follow up on all telephonic and e-mail enquiries relating to specific cases.
Issue results and confirmation letters, etc.
Deal with queries regarding examination registration: Advice and guidance to clients regarding registration, according to
the registration policy.
Reporting and administration: Recordkeeping of all received cases.
Supervision: Daily supervision of staff.
Training: Assist in the planning and execution of training of Districts.

Enquiries

Mr D Pretorius Tel No: (021) 467 2945

Applications

Applications must be submitted by using the following URL
https://www.westerncape.gov.za/education via Google Chrome or Mozilla
Firefox

Z83 application form: Download the latest Z83 form
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