Operations Assistant

Gridlines Group Ltd is a financial modelling consultancy that delivers high-quality advisory work to its clients. Our consultants depend on smooth, reliable operations behind the scenes. The Operations Assistant keeps the firm running day to day by supporting administration, systems, scheduling, documentation, and project logistics, so that consultants can focus on client delivery.

This is a great entry point for someone who is organised, curious, and keen to grow into a broader operations or project coordination career.

Key Responsibilities

Administrative and office support

•         Manage shared inboxes, calendars, meeting scheduling, and travel or venue bookings

•         Prepare, format, and proofread documents, reports, and presentations

•         Maintain accurate filing systems

Project and delivery support

•         Assist with onboarding new client projects (setting up folders, access, templates, and checklists)

•         Track project timelines, deliverables, and consultant time entries, and flag delays or gaps

•         Coordinate meetings, take minutes, and follow up on action items

Systems and data

•         Support day-to-day use of internal tools (Keka, Xero, Teams, Slack, SharePoint, Hubspot etc)

•         Keep records, databases, and trackers accurate and up to date

•         Help with user access, licences, and basic first-line troubleshooting

Finance and HR support

•         Support onboarding and offboarding of staff, including equipment, accounts, and paperwork

•         Assist with leave tracking, policy documentation, and compliance records

Continuous improvement

•         Identify repetitive tasks and suggest simple ways to streamline or automate them

•         Help document standards operating procedures (SOPs) and keep them current.

Essential

•         Matric / Grade 12 plus a relevant diploma or degree (business administration, operations, commerce, or similar), or equivalent experience

•         1 to 2 years' experience in an administrative, operations, or coordination role

•         Strong proficiency in Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams)

•         Excellent written and verbal communication

•         High attention to detail and the ability to manage several tasks at once

•         Discretion when handling confidential client and company information

Advantegous-

•         Experience in a consultancy, professional services, or financial services environment

•         Familiarity with project management tools or the internal tools listed above

•         Interest in process improvement or light automation

Key Compentencies-

•         Organised and reliable: meets deadlines and keeps things on track

•         Proactive: anticipates needs rather than waiting to be asked

•         Service-minded: approachable and responsive to colleagues

•         Quick learner: adapts to new tools and processes with ease

•         Team player: works well with consultants, management, and external suppliers

• A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.
• Significant opportunities for professional growth and development as we expand.
• Access to cutting-edge financial modelling tools and resources.
• Collaborative and supportive team culture.