Career

Insurance Policy Administration Manager Career in South Africa

Explore the official OFO occupation, common tasks, specialisations and approved South African qualification pathways.

OFO Code2021-134911
Trade occupationNo
Green occupationNo
Related qualifications5

Occupation overview

Manages, controls and audits the administration of insurance policies of existing businesses and specialist products.

What does a Insurance Policy Administration Manager do?

An Insurance Policy Administration Manager oversees the accurate administration, control and auditing of insurance policies for existing business and specialist products. The role focuses on keeping policy administration organised, checking that processes are followed and supporting reliable servicing of insurance business. An Insurance Claims Manager is a related specialisation.

Specialisations

Insurance Claims Manager

How to become a Insurance Policy Administration Manager in South Africa

  1. Build knowledge of administration, management and the way insurance policies are controlled and serviced.
  2. Consider a relevant Further Education and Training or National Certificate at NQF Level 4, such as Further Education and Training Certificate: Administration Management, Further Education and Training Certificate: Management and Administration, National Certificate: Management and Administration, Further Education and Training Certificate: Public Administration Management, or Professional Qualification: Management and Administration.
  3. Confirm the current status, admission requirements, provider availability and assessment arrangements for any qualification with SAQA or an accredited provider.
  4. Seek practical experience in administration and take on increasing responsibility in policy administration or related business operations.
  5. Progress into management by demonstrating strong administrative control, accuracy and the ability to oversee and audit policy administration processes.

Edupstairs Preparation Guidance

The listed NQF Level 4 qualifications can support preparation for this field, but a management role commonly also involves workplace progression and increasing responsibility. Confirm current qualification and provider details before enrolling. Develop an understanding of insurance policy administration and auditing in the workplace, while checking role-specific expectations with employers.

Useful school subjects

  • Mathematics
  • Mathematical Literacy
  • Accounting
  • Business Studies
  • English
  • Computer Applications Technology

Skills that may help

  • Administrative organisation
  • Attention to detail
  • Policy and document control
  • Auditing and checking processes
  • Record management
  • Numeracy
  • Communication
  • Computer literacy and data handling

Related Careers

Data source: Career information is based on South Africa’s Organising Framework for Occupations (OFO) and Edupstairs career guidance. Employer, training and professional requirements may vary and should be confirmed with the relevant organisation.
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