ICT Sales Representative Career in South Africa
Explore the official OFO occupation, common tasks, specialisations and approved South African qualification pathways.
Occupation overview
Develops and converts sales opportunities into sales of computer hardware, software and ICT services.
What does a ICT Sales Representative do?
An ICT Sales Representative helps customers and organisations choose computer hardware, software and ICT services that fit their needs. The role involves finding potential customers, explaining technology solutions clearly, developing sales opportunities and turning suitable opportunities into completed sales. Possible areas of specialisation include computer consulting, computer software support consulting and computer systems consulting.
Specialisations
How to become a ICT Sales Representative in South Africa
- Build a foundation in sales, marketing or information technology through relevant study.
- Consider the Certificate: Sales Management, Higher Certificate in Information Technology in Information Systems, or Higher Certificate in Marketing and Sales Management as relevant study options.
- Develop practical knowledge of computer hardware, software and ICT services so that you can match products and services to customer needs.
- Gain experience communicating with customers, presenting solutions and progressing sales opportunities.
- Check current qualification, provider and admission details with SAQA or an accredited provider, and review the expectations of prospective employers.
Edupstairs Preparation Guidance
There is no single universal qualification requirement established for this career. Relevant sales, marketing or information technology education can support entry and progression, alongside strong product knowledge and the ability to understand customer needs. Confirm current study and employment expectations with the relevant provider or employer.
Useful school subjects
- Business Studies
- English
- Computer Applications Technology
- Information Technology
- Mathematics
- Mathematical Literacy
Skills that may help
- Communication
- Customer service
- Sales presentation
- Negotiation
- Listening and needs analysis
- ICT product knowledge
- Problem-solving
- Relationship building