South Africa’s unemployment crisis continues to affect thousands of young people every year, especially those who have completed Matric but struggle to gain workplace experience. Many young job seekers often hear the phrase “experience required,” even for entry-level jobs. This is exactly why learnership programmes remain one of the most important opportunities for unemployed youth in South Africa.
The OUTsurance OSS Hastings Learnership Programme is one of those opportunities that can genuinely help young people enter the professional working environment while gaining practical experience and accredited training at the same time.
This 18-month learnership programme is based in Centurion and offers selected learners a monthly stipend of R9 000 while they receive workplace exposure within the insurance and call centre industry.
For many young people interested in customer service, communication, administration, or the financial services industry, this learnership could become an important stepping stone toward long-term employment.
Quick Overview
Programme Name: OUTsurance OSS Hastings Learnership Programme 2026
Duration: 18 Months
Location: Centurion
Company: OUTsurance
Industry: Insurance / Call Centre / Financial Services
Monthly Stipend: R9 000
Employment Type: Fixed-Term Learnership Agreement
Minimum Qualification: Matric
Experience Required: None
Age Requirement: 18 – 35 years old
Application Type: Learnership Opportunity
Target Group: Unemployed South African youth
Learnership Sector: INSETA
FAIS Role: Non-Financial Advice Giving Role
What Is the OUTsurance OSS Hastings Learnership Programme?
The OUTsurance OSS Hastings Learnership Programme is a structured workplace learning programme designed for unemployed South African youth.
This is not a permanent employment contract. Instead, successful applicants enter into a fixed-term learnership agreement for 18 months. During this period, learners receive:
- Workplace training
- Practical call centre experience
- Exposure to the insurance industry
- Formal qualifications training
- A monthly stipend of R9 000
The programme focuses heavily on customer interaction and communication skills, making it ideal for individuals interested in:
- Call centre careers
- Insurance administration
- Client services
- Financial services careers
- Customer support environments
One important advantage of this learnership is that no previous work experience is required.
This means Matric graduates who have never worked before still stand a realistic chance of being selected.
OUTsurance OSS Hastings Learnership Programme Requirements
To apply for the programme, applicants must meet the following requirements:
Basic Requirements
- Must have Matric
- Must be computer literate
- Must have basic MS Office knowledge
- No work experience required
INSETA Learnership Requirements
To qualify for an INSETA-funded learnership programme, applicants must:
- Be a South African citizen
- Be between 18 and 35 years old
- Be unemployed for the last 6 months
- Not have previously participated in an INSETA learnership
Important Working Hours and Shift Information
Applicants should understand that this programme involves shift-based work schedules.
Working Schedule
Learners may be required to work:
- Friday to Monday shifts
- 9-hour workdays
- Saturdays (8 hours)
- Sundays (5 hours)
Learners will receive:
- Two weekdays off
- One full training day every week dedicated to qualifications training
Public Holidays
Learners may also be required to work on South African public holidays if scheduled to do so, except when the holiday falls within UK public holiday schedules.
This type of schedule is common in customer service and call centre environments where companies operate beyond standard office hours.
Skills and Competencies OUTsurance Is Looking For
The company is searching for individuals who demonstrate strong workplace potential and professionalism.
Successful applicants should show:
- Strong communication skills
- Interpersonal abilities
- Initiative
- Professional behaviour
- Adaptability
- Ability to multitask
- Stress management
- Willingness to learn
- Self-motivation
Even though previous work experience is not required, attitude and professionalism can play a major role during the selection process.
What You Can Expect During the Learnership
During the 18-month programme, learners will likely gain exposure to:
- Customer service systems
- Call centre operations
- Workplace communication
- Administrative processes
- Insurance-related procedures
- Professional teamwork
- Digital systems and platforms
This practical exposure can significantly strengthen a learner’s future job applications.
Many employers value candidates who already understand:
- Professional communication
- Time management
- Shift environments
- Customer interaction
- Workplace discipline
How to Improve Your Chances of Being Selected
Competition for learnership programmes in South Africa is usually very high. Thousands of unemployed youth often apply for a limited number of positions.
Here are some important tips that may help improve your chances:
Prepare a Professional CV
Your CV should include:
- Personal details
- Educational background
- Computer skills
- Communication skills
- Any volunteer work
- Achievements or leadership roles
Use a Professional Email Address
Avoid unprofessional email names when applying.
Prepare for Assessments
Some learnership programmes may include:
- Interviews
- Assessments
- Communication tests
- Computer literacy checks
Demonstrate Professionalism
Employers often look for candidates who:
- Arrive on time
- Communicate respectfully
- Show willingness to learn
- Display confidence and positivity
Benefits of Joining a Learnership Programme
Many young people underestimate the long-term value of learnerships.
Even though a learnership is temporary, it can open future career opportunities because it provides:
- Real workplace experience
- Industry exposure
- Networking opportunities
- Professional references
- Improved employability
- Accredited learning
In South Africa’s competitive job market, practical experience can become the difference between getting shortlisted or rejected.
How to Apply
APPLY FOR THE OUTSURANCE OSS HASTINGS LEARNERSHIP PROGRAMME (18 MONTHS) 2026 HERE
Edupstairs Advice
Many young people ignore opportunities in industries like insurance because they assume the field is only for experienced professionals. However, the financial services industry often provides some of the best entry-level career growth opportunities for youth willing to learn and adapt.
If you are:
- Comfortable communicating with people
- Interested in office-based careers
- Looking for stable career pathways
- Interested in customer service
- Willing to work shifts
Then this learnership may be worth serious consideration.
Do not underestimate the importance of workplace exposure. Even temporary learnership experience can significantly strengthen future job applications.
Also remember:
- Apply early
- Double-check your documents
- Keep your phone reachable
- Regularly check your email
- Prepare for interviews professionally
Frequently Asked Questions (FAQ)
- Is this a permanent job?
No. This is an 18-month fixed-term learnership programme and not a permanent employment contract.
- How much is the stipend?
Successful learners will receive a monthly stipend of R9 000.
- Do I need work experience?
No. The programme specifically states that no work experience is required.
- What qualification do I need?
Applicants must have Matric.
- Can I apply if I already completed another INSETA learnership?
No. Applicants must not have previously participated in an INSETA learnership programme.
- Is the programme only for people in Gauteng?
The programme is based in Centurion, so applicants should consider transport and relocation arrangements.
- What industry is this learnership in?
The programme falls within the insurance and financial services industry.
- What type of work will learners do?
Learners will gain exposure to call centre and customer service-related functions.
CLOSING DATE: NOT SPECIFIED
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Disclaimer
Edupstairs shares opportunity information for educational and awareness purposes only. We are not affiliated with OUTsurance. Applicants should always verify details on the official company website before applying. Recruitment processes may change without notice.
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