Helpdesk Operator (X2 Posts)

Closing date: 08 May 2026
Department: Department of Justice and Constitutional Development

Reference number: 65/26EC (X1 Post); 32/2026/M/WC (X1 Post)

Salary: R193 359 – R227 766 per annum.

Centre: Master of The High Court: Bisho; Master of the Western Cape High Court: Cape Town

Requirements

• Grade 12 or equivalent qualification.

Skills and Competencies:

• Computer literacy (MS Office)
• Good communication skills (written and verbal)
• Interpersonal skills
• Ability to work under pressure.

Duties

Key Performance Areas:

• Handle all incoming and outgoing calls and convey messages
• Forward calls to the appropriate division/section/officials
• Assist callers with general enquires
• Test the switchboard consoles
• Ensure proper maintenance of the switch board equipment
• Prepare the telephone printouts for calls and keep records and statistics thereof.

Enquiries

Eastern Cape: Ms C Williams Tel No: (043) 702 7000 / 7131
Western Cape: Ms P Paraffin Tel No: (021) 462 5471

Applications

Eastern Cape: Quoting the relevant reference number, direct your application to: The Provincial Head, Private Bag X9065, East London, 5200 OR
https://forms.office.com/r/X2XaVPasWu or hand deliver at the Provincial Office, Department of Justice, 3 Phillip Frame Road, Waverley Park complex,
East London.

Western Cape: Please direct your applications to: Provincial Head: Private Bag X 9171, Cape Town, 8000 OR physical address: 8 Riebeeck Street, 5th
Floor Norton Rose House, Cape Town OR https://forms.office.com/r/X2XaVPasWu For Attention: Western Cape Ms P
Paraffin

Z83 application form: Download the latest Z83 form
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